Frequently Asked Questions
Product / Fitment
TechLume is focused on innovative lighting, aesthetic tech products, and unique visual accessories. Our current product is a universal 12V acrylic car lighting kit, but TechLume is built to expand beyond this product line.
Our acrylic car lighting kits are designed to work with any 12V vehicle. This includes most cars, trucks, SUVs, and other standard 12V automotive setups.
Yes, as long as your vehicle uses a standard 12V electrical system and you have a suitable mounting location. If you are unsure, message us with your vehicle year, make, model, and where you want to install the lights.
The kit includes the TechLume acrylic lighting pieces and the required lighting components shown on the product page. Please refer to the “What’s Included” section for the exact contents of your specific kit.
Yes, the kit is designed to be simple to install. "Plug-and-play” can depend on your vehicle and how you choose to power or mount the lights.
Installation
No, Our lights are designed to be plug and play. However, if you are looking to tap into fuses or straight to another 12v source, some wiring is involved.
Professional installation is not always required, but it may be a good idea if you are not comfortable removing trim pieces, routing wires, or connecting lighting components.
Install time can vary depending on your vehicle and experience level. Installation typically takes anywhere from 30 minutes to 2 hours.
The acrylic kit should not damage your interior if installed carefully. However, improper installation, forcing panels, using the wrong tools, or pulling trim incorrectly can cause damage. We recommend taking your time and using proper trim tools.
In most cases, yes. Removal depends on how the kit was mounted and wired. If adhesive, clips, or tucked wiring are used, remove everything carefully to avoid damaging trim or surfaces.
Shipping & Returns
Shipping typically takes 2-7 business days.
Once your order ships, tracking information will be provided through the platform you ordered from. Please allow 24-48 hours for the carrier to scan and update tracking after the label is created.
Yes, there are free returns 30 days after delivery. Return eligibility depends on the order condition, installation status, and the platform you purchased through. Please review the refund/return policy before ordering.
If your item arrives damaged, contact us as soon as possible with your order number, photos of the packaging, and photos/videos of the damaged item. We’ll review the issue and help resolve it right away.